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DLS Access Denied

Posted: 03 Nov 2024 13:46
by tom.want
I habe been unable to access the DLS maps for two weeks or so. This used to happen occasionally, taking the steps recommended by the DLS, usually helped, eg cleaning the browser cookies and checking if the IP is listed as bad over on Barracuda. But now I can't access the maps with a IP that is green on Barracuda and clean cookies. Does it work anybody else? It seems to have gotten less accessible right around the time we had news about hackers attacking government websites. I contacted DLS via email and contact form, but no repose so far.

Re: DLS Access Denied

Posted: 04 Nov 2024 06:47
by Nigel Howarth
No problem here.

Re: DLS Access Denied

Posted: 04 Nov 2024 12:03
by Pantheman
tom.want wrote: 03 Nov 2024 13:46 I habe been unable to access the DLS maps for two weeks or so. This used to happen occasionally, taking the steps recommended by the DLS, usually helped, eg cleaning the browser cookies and checking if the IP is listed as bad over on Barracuda. But now I can't access the maps with a IP that is green on Barracuda and clean cookies. Does it work anybody else? It seems to have gotten less accessible right around the time we had news about hackers attacking government websites. I contacted DLS via email and contact form, but no repose so far.
I have had this trouble a couple of time, it helps if you just reset the modem, ie Off then on. It cleared my issue.

Re: DLS Access Denied

Posted: 04 Nov 2024 14:59
by tom.want
Pantheman wrote: 04 Nov 2024 12:03 I have had this trouble a couple of time, it helps if you just reset the modem, ie Off then on. It cleared my issue.
This used to be the case for me as well. Reseting the modem changes your IP address because most providers give you a dynamic IP. Doesn't work anymore for me though for two weeks now. Maybe because I am trying to access it from outside of Cyprus.

Re: DLS Access Denied

Posted: 04 Nov 2024 15:00
by tom.want
Nigel Howarth wrote: 04 Nov 2024 06:47 No problem here.
Thanks Nigel, it good to know it is working for other people. This means it is not a general issue and I can't just wait for the DLS to fix it. I have to talk to them.

Re: DLS Access Denied

Posted: 13 Nov 2024 13:03
by tom.want
For others with the same problem: After some time finding the right person I have been informed that there currently is a world-wide geo-block in force. DLS Maps are only accessible from within Cyprus.

Re: DLS Access Denied

Posted: 13 Nov 2024 14:50
by Nigel Howarth
Hi Tom

Perhaps, if you had a VPN, you could fool it to think you're in Cyprus.

Re: DLS Access Denied

Posted: 14 Nov 2024 17:21
by tom.want
Good suggestion. I had the same thought and bought VPN access a few days back. Unfortunately without luck. DLS blocked access from anywhere out Cyprus AND from data centers, which is where VPNs are located.

Fortunately today the geo-block was lifted and DLS is accessible worldwide again.

Re: DLS Access Denied

Posted: 15 Nov 2024 08:05
by Pantheman
tom.want wrote: 14 Nov 2024 17:21 Good suggestion. I had the same thought and bought VPN access a few days back. Unfortunately without luck. DLS blocked access from anywhere out Cyprus AND from data centers, which is where VPNs are located.

Fortunately today the geo-block was lifted and DLS is accessible worldwide again.
I guess your clients will now be happy.

Re: DLS Access Denied

Posted: 20 Nov 2024 20:00
by tom.want
Pantheman wrote: 15 Nov 2024 08:05 I guess your clients will now be happy.
No clients, luckily. :-)
Just a guy on the property hunt, looking forward to retirement in Cyprus.